Bioma Probiotics™

Refund Policy

🛡️ 60-Day Money-Back Guarantee

Try Bioma Probiotics™ risk-free! If you're not completely satisfied with your purchase, we'll refund your money within 60 days of purchase—no questions asked.

At Bioma Probiotics™, we stand behind the quality and effectiveness of our gut health supplement. We're confident that Bioma Probiotics will help you achieve better digestive health, boost your metabolism, and support your overall wellness. That's why we offer a comprehensive 60-day money-back guarantee.

1. Our 60-Day Money-Back Guarantee

What's Covered

Our money-back guarantee covers all Bioma Probiotics™ products purchased directly from our website at biomaprobiotcs.com. This includes:

Guarantee Period

You have 60 days from the date of purchase to try Bioma Probiotics and decide if it's right for you. The 60-day period begins on the date your order is placed, not the delivery date. We believe this gives you ample time to experience the benefits of our probiotic supplement.

No Questions Asked

If Bioma Probiotics doesn't meet your expectations for any reason, simply request a refund. We won't ask for lengthy explanations or make you jump through hoops. Your satisfaction is our priority.

2. How to Request a Refund

Getting a refund is simple and straightforward. Just follow these easy steps:

Step 1: Contact Customer Service

Reach out to our customer service team within 60 days of your purchase date:

Step 2: Provide Order Information

Have your order number ready (found in your confirmation email). Our team will verify your purchase and initiate the refund process.

Step 3: Return the Product (Optional)

You may be asked to return opened or unopened bottles. We'll provide return shipping instructions and may offer a prepaid return label for your convenience.

Step 4: Receive Your Refund

Once we receive your return (or approve your refund request), we'll process your refund within 5-7 business days. The refund will be credited to your original payment method.

3. Refund Process Details

Processing Time

After we receive your return or approve your refund request:

Refund Amount

Your refund will include:

Please note: Return shipping costs are typically the customer's responsibility unless the return is due to our error (wrong item, damaged product, etc.).

Refund Method

Refunds are issued to the original payment method used for purchase:

4. Return Shipping

Return Address

If a product return is required, we'll provide you with our return address and specific instructions. Do not send products back without contacting us first, as unsolicited returns may not be processed.

Return Shipping Costs

Standard refund requests:

We cover return shipping for:

Product Condition

We accept returns of both opened and unopened bottles. We understand you may need to try the product before deciding it's not right for you. The bottles do not need to be full or in perfect condition.

5. Partial Refunds

In certain situations, partial refunds may be issued:

If a partial refund applies to your situation, we'll contact you before processing to explain the refund amount.

6. Non-Refundable Items

The following are typically non-refundable:

7. Late or Missing Refunds

If You Haven't Received Your Refund

First, check your bank account again. Then contact your credit card company or bank—it may take some time before your refund is officially posted.

If you've done all of this and still have not received your refund, please contact us:

8. Exchanges

We currently do not offer direct product exchanges. If you'd like a different product or quantity:

  1. Request a refund for your original order
  2. Place a new order for the desired product

This ensures the fastest processing and allows you to take advantage of any current promotions.

9. Damaged or Defective Products

Reporting Damage

If you receive a damaged or defective product, please contact us within 7 days of delivery:

Resolution

For damaged or defective products, we'll offer:

10. Special Promotions and Discounts

If you purchased Bioma Probiotics during a special promotion or with a discount code:

11. Subscription Orders

For customers on our auto-ship subscription program:

12. Contact Information for Refunds

For any questions about our refund policy or to initiate a return:

Customer Service:
Email: support@biomaprobiotics.com
Phone: 1-800-50000-01
Hours: Monday-Friday, 9:00 AM - 5:00 PM EST

Our dedicated customer service team is here to help make your refund process as smooth as possible.

13. Why We Offer This Guarantee

At Bioma Probiotics™, we're confident in the quality and effectiveness of our gut health supplement. Our products are:

We believe in our product so strongly that we're willing to let you try it risk-free. Your satisfaction and health are our top priorities.

Ready to experience better gut health?
Try Bioma Probiotics™ today with our 60-day money-back guarantee. You have nothing to lose and better health to gain!

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